The information contained in this website is for general information purposes only. The information is provided by Newson’s Bike & Skate Exchange Ltd. and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
Through this website you are able to link to other websites which are not under the control of Newson’s Bike & Skate Exchange Ltd.. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, Newson’s Bike & Skate Exchange Ltd. takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
Newson’s Bike & Skate Exchange Ltd. is the sole owner of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.
We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your order.
If you have an issue with any product purchased at Newson’s Bike & Skate Exchange Ltd., please don’t hesitate to email us at firstname.lastname@example.org. If you believe it’s a manufacturers defect and would like to inquire about a warranty, send us an email and we can assist in the process. A detailed and sharp photo(s) of the defective product might be required along with the original receipt.
If the product you would like to warranty is from a brand we sell but was purchased elsewhere we can still help as long as you have the original receipt. This process may take some time for company reps to review; please allow for at least two weeks to process.
Newson’s Bike & Skate Exchange Ltd. will act on your behalf with Suppliers/Manufacturers we do business with. We will process items within the confines of the various Warranties offered. The purchaser is solely responsible for return shipping costs to the Supplier/Manufacturer, these charges will be paid in advance of an item being processed. Even though the item does not have to be purchased from Newson’s Bike & Skate Exchange Ltd., Original proof of purchase is always required for Warranty, regardless of the term of Warranty.
Warranty on Labour
Newson’s Bike & Skate Exchange Ltd. takes pride in our ability to repair the products we sell. However, there occasionally are cases for warranties/guaranties on labour. These will be dealt with on a case-to-case basis, in store.
Returns and Refunds:
In Store Accessory purchases can be returned within 14-days if the product and packaging are in original condition with purchase receipt.
Newson’s Bike & Skate Exchange Ltd. has a 14-day satisfaction guarantee for Bicycle purchases. Bicycles are non-refundable, however, within the 14-day period, Newson’s Bike & Skate Exchange Ltd. will exchange for an equal or greater value replacement. Exchanged bicycles will be assessed for wear and tear before the exchange is completed, additional charges may be incurred for dirt, rips, tears, drive-train wear , etc., or if the bicycle requires cleaning or replacement parts to be made new.
All refunds are done in the same method with which items were purchased. Gift cards are non-refundable.